Parent Guide

Start with what you know—or simply what you notice.

Tell us what you are noticing and we’ll help you identify the most relevant service to explore.

A care coordinator welcoming a mother and child during an initial consultation at the centreUseful guidance before an appointment request
One question to begin

How can we help you today?

You do not need clinical terminology. Choose the route closest to what you know now, and change your answer before sending any request.

01

I know the diagnosis or condition

Choose an area, then search using a familiar name or term.

02

I know what I’m noticing

Choose everyday observations about communication, learning, hearing or behaviour.

03

I already know the service I need

Go directly to a confirmed service, with adult services kept separate.

This guide is informational and does not provide a diagnosis.
Guidance first

Receive useful guidance before we ask for contact details

The guide shows up to three potentially relevant services with a short reason for each suggestion. You can then close the guide or choose to request a consultation.

  1. 01Share what you knowCondition, observations or service
  2. 02Add brief contextAge, duration and impact areas
  3. 03Explore servicesShort reasons without diagnosis
  4. 04Choose the next stepOptional consultation and AHG reference

You control the next step

Simply exploring a result does not send an enquiry to the centre. Information is stored when you choose to request a consultation and consent to contact, subject to the Privacy Policy.

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